Yes, all our products come with extensive guarantees and warranties. Please check the specific product page for warranty details.

Absolutely. All our products are safety tested to meet UK standards, ensuring they are safe for you and your family.

Standard delivery usually takes 3–5 business days within the UK. Express shipping options are also available at checkout.

Currently, we ship within the UK only. Stay tuned as we work on expanding our delivery options.

Yes, once your order is shipped, you will receive a tracking number via email to monitor its status.

Most of our products are dishwasher safe. For specific care instructions, please refer to the product manual or the product page on our website.

Yes, many of our cookware items feature high-quality non-stick surfaces for easy cooking and cleaning.

We offer a 30-day return policy for unused products in their original packaging. For detailed return instructions, visit our Returns page.

Our customer support team is here to help. You can reach us via email at contact@bychefgrace.com